CANTON, OH (August 10, 2010) — At the recent annual convention for Maid Brigade franchise locations, owners Margie and Ray Toombs of Canton, Ohio were awarded the Top Performance Award for their sales category.
“We are thrilled,” said Margie Toombs. “We have been focusing our efforts on reaching out to the community and creating awareness of our professional cleaning services online as well as within the community and it is working!”
Ray and Margie opened their business in 2003 and this past year began serving Medina County as well as Stark and Summit Counties. The key to their success? Building customer relationships.
“We make it a priority to understand our customers and their specific needs and tailor our services to meet those needs,” said Ray Toombs, co-owner of the winning franchise. “Additionally, we became Green Clean Certified and qualified to provide the new patented technology VapurClean service to our customers so that we can offer state-of-the-art, environmentally friendly cleaning solutions.”
Award recipients were selected based on a combination of key performance indicators including their levels of customer retention, customer service results based on quality scores, testimonials, surveys and mystery shop results, sales growth and community involvement.
Maid Brigade has over 450 franchise locations worldwide. The annual conference took place from July 15-20 and was held in Atlanta, GA. There were three different sales volume categories that were awarded top honors and the Canton/Akron branch received the highest award for their sales volume category. For more information about Maid Brigade of Northeast Ohio, visit http://neohio.maidbrigade.com or call 330-453-6000.
About Maid Brigade of Northeast Ohio
Ray and Margie Toombs are long time residents in the Akron/Canton area and have been proud local business owners since 2003. Margie is the former head of quality advancement for the Precision Steel Components business of the Timken Company, and Ray is a retired U.S. Army Officer. Maid Brigade provides quality GREEN cleaning with trained, bonded associates. Providing cleaning services for both residential and commercial properties, Maid Brigade is available for regular on-going cleaning or a one time service. Call Today for a free estimate: 330-453-6000
About Maid Brigade
Headquartered in Atlanta, Georgia, Maid Brigade is a global residential cleaning service with more than 420 locations in the United States and Canada. Established in 1979, it has grown its market share every year since its inception, with system-wide sales over $70 million in 2008. Unique to Maid Brigade is its Green Clean Certified® cleaning system, the only house cleaning system that uses green cleaning solutions certified by Green Seal. State of the art technology, training and ongoing support also set apart the franchisor, which helped it earn several franchising accolades, including rankings in Entrepreneur and Success magazines and awards from Franchise Research Institute, The Franchise Ratings Guide, and FranNet. For more information, visit www.maidbrigade.com or call 888-79-GREEN.
###